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Practical Ways Every-Day Catholics Can Make Churches More Accessible

Writer: Witness to Dignity
Witness to Dignity
6 days ago
5 min read

A parish can have a ramp and still feel hard to enter.


That’s the part people miss. Accessibility isn’t only about construction projects, budgets, or compliance checklists. Those things matter, of course. The Americans with Disabilities Act has helped shape public expectations around access in the United States, even though religious organizations have different legal requirements than many public facilities. But a person’s Sunday experience is also shaped by smaller things: whether someone can find a seat, hear the readings, follow the worship aid, receive Communion with dignity, or ask for help without feeling like a burden.


The need is real. The CDC has reported that more than 1 in 4 adults in the United States live with some type of disability. That means disability is already present in every Catholic Parish, whether it’s visible or not.


The good news is that volunteers can make a real difference. Churches that are becoming more accessible often start with noticing, listening, and doing ordinary parish tasks with more care.


a man holds the door to the church open for a woman using a walker
a man holds the door to the church open for a woman using a walker

Start by noticing what people actually experience


The best accessibility work usually begins before anyone buys equipment or launches a committee. It starts with walking through the parish like someone who doesn’t already know the building by heart.


Try arriving as if it’s your first time. Is the accessible entrance clearly marked from the parking lot? Is the path free of ice, leaves, loose mats, or stacked chairs? Can someone using a wheelchair or walker get from the door to the nave without weaving through tight spaces? Are the restrooms easy to find?


Then think beyond mobility. Can a person with low vision read the bulletin or worship book? Can someone who is hard of hearing understand the announcements? Does the parish website explain where accessible parking and entrances are? Are gluten-free or low-gluten hosts handled in a clear, respectful way for people with celiac disease, following diocesan and parish guidelines?


This kind of noticing doesn’t require special training. It does require humility. The most useful question is simple: “What would make it easier for you to participate?” Then believe the answer.


A volunteer can offer to do a short “access walk” with the parish office, an usher captain, or a buildings and grounds volunteer. Keep it practical. Look for things that can be fixed quickly, like clutter near ramps, poor signage, dim lighting near steps, or confusing directions to the accessible entrance.


Make hospitality more concrete


Catholic parishes often talk about being welcoming. Accessibility asks what that welcome looks like in real life.


A greeter who smiles is good. A greeter who knows where the accessible seating is, where the elevator is, and whom to ask about Communion at the pew is even better. Ushers and greeters don’t need to hover over people. In fact, hovering can feel awkward. They just need to be informed and ready.


There’s a big difference between “Let me know if you need anything” and “We have space for wheelchairs near the front and along the side aisle. Would either of those work for you?” The second one gives a real option.


Volunteers can also help make parish events easier to attend. Coffee hour, fish fries, Bible studies, and faith formation nights can unintentionally exclude people when tables block aisles, food lines are too narrow, or microphones aren’t used because “everyone can hear.” Many people can’t hear in echo-filled halls, even if they hear well in a quiet room.


For parish meals or gatherings, a volunteer can check that chairs are available near food lines, aisles stay wide, and speakers use the microphone every time. That last one matters. Hearing loss is common, and people shouldn’t have to announce it to the room just to follow along.


Support full accessible participation in the Mass


Accessibility in a Catholic church isn’t only about entering the building. It’s about participating in the sacraments and the prayer of the Church.


That can include simple volunteer roles before and during Mass. Someone can help make large-print worship aids available. Someone can sit near a person who wants help finding page numbers. Someone can make sure assistive listening devices, if the parish has them, are charged and easy to request. If the parish livestreams Mass for homebound parishioners, volunteers can help make sure the sound is clear, the camera is steady, and the link is easy to find.


For people with sensory sensitivities, especially some autistic children and adults, Mass can be beautiful and overwhelming at the same time. Incense, crowded pews, bells, bright lights, and sudden sounds can be a lot. A parish doesn’t need to change every liturgy to be caring. It can identify a quieter seating area, keep a nearby room available when possible, or offer clear information before liturgies with incense or unusually large crowds.


The USCCB have long taught that Catholics with disabilities should be included in the life of the Church, not treated as an afterthought. That’s not a side project. It’s part of what it means to be the Body of Christ.


Eye-level view of a volunteer placing large-print worship aids on a small table near the entrance of a Catholic church.
A woman places large print order of the Mass books on the table

Volunteer in ways that protect dignity


The goal is not to “help the disabled” in a way that makes people feel singled out. The goal is to remove barriers so people can belong without a spotlight on them.


That means asking before helping. Don’t push a wheelchair, grab someone’s arm, move a mobility aid, or speak to a companion instead of the person. A simple “Would you like a hand with the door?” is enough. If the person says no, accept it cheerfully.


It also means keeping private needs private. If someone receives Communion at the pew, uses a low-gluten host, needs seating near an exit, or asks for printed materials in advance, that information shouldn’t become parish gossip. Volunteers often know sensitive details. Trust is part of accessibility.


Parishes can also invite people with disabilities into volunteer roles, not only serve them as recipients of care. Someone who uses a wheelchair might be a lector. Someone with an intellectual disability might help greet, bring up gifts, fold worship aids, or serve in a ministry with support. Someone who is homebound might make prayer calls, write notes to catechumens, or help with parish phone outreach.


Accessibility grows when the parish stops asking only, “How can we help?” and also asks, “How can each person share their gifts?”


Keep the work small enough to continue


Most parishes don’t need a dramatic campaign to begin. They need a few people willing to stay attentive.


One month, volunteers might improve signs for the accessible entrance. Another month, they might test the hearing assistance system. Later, they might help the bulletin editor add a short note explaining whom to contact for disability-related needs. These are small steps, but they add up.


It helps when a parish has one clear contact person for accessibility concerns, even if that person is simply a staff member or volunteer who knows where to route questions. Without that, families often have to explain the same need over and over.


If you’re wondering where to begin, start with Sunday morning. Watch the doors, aisles, pews, microphones, restrooms, and Communion flow. Ask one honest question: What would make it easier for someone to pray here?


Then do one thing.


A church becomes more accessible through ramps, sound systems, large-print materials, clear plans, and good design. But it also becomes more accessible through patience, attention, and volunteers who quietly make room. That kind of service may look small, but for the person who can finally participate with less stress and more dignity, it can mean everything.


 
 
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Richmond, VA

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